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Privacy Policy
隱私權政策

How we comply with privacy obligations?

我們如何遵守保密義務?

This Privacy Statement sets out the policy of Anytime and its franchisees with respect to the way in which we obtain, use and disclose information about you, including through our website at www.anytimefitness.hk. This Privacy Policy explains Anytime Fitness’s approach to the handling of personal information, and how we comply with our privacy obligations.

If you provide us with information about your health, we also strive to ensure that our handling of that information complies with applicable State and Territory health records legislation.


本隱私權聲明闡述了Anytime及其加盟商就我們獲取,使用和披露您的資訊的方式(包括通過我們的網站www.anytimefitness.hk)提供的政策。本隱私政策解釋了Anytime Fitness處理個人資訊的方式,以及我們如何遵守我們的隱私義務。

如果您向我們提供有關您健康的資訊,我們也會努力確保我們對該資訊的處理符合適用的法律。

What Personal or Sensitive Information do we collect from you?

我們向您收集的個人或敏感資訊是什麼?

For the purposes of this Statement, “Personal Information” is information from which your identity is apparent or can be reasonably ascertained. “Sensitive Information” is information about your health.

The types of Personal Information generally collected by us include your name, address, mobile and telephone numbers and e-mail address, credit card or bank account details, occupation and your employer, and your date of birth. Personal Information is also collected when you provide business cards or other documentation to us containing such Personal Information, including when you complete a Membership Agreement and a Health Questionnaire. Personal Information also includes information we collect in the course of providing services to you and communications between you and us.

The types of Sensitive Information generally collected by us include information relating to your health and health related information that is necessary to properly advise you about fitness training.


就本聲明而言,“個人資訊”是您的身份明顯或可以合理確定的資訊。“敏感資訊”是關於您的健康的資訊

我們通常收集的個人資訊包括您的姓名、地址、手機號碼和電子郵寄地址、信用卡或銀行帳戶資訊、職業和您的雇主,以及您的出生日期。當您向我們提供名片或其他檔時,也會收集到個人資訊,包括當你完成一份會員協議和一份健康問卷。個人資訊還包括我們在向您提供服務的過程中收集的資訊以及您和我們之間的通信。

我們通常收集的敏感資訊的類型包括與您的健康和健康相關資訊有關的資訊,這些資訊對於正確地建議您進行健康訓練是必要的。

Does Anytime Fitness share my personal information with anyone else?

Anytime Fitness能和其他人分享我的個人資訊嗎?

Anytime Fitness will disclose your personal information in a few different ways.

Like most businesses, sometimes we outsource or “contract out” specific support services from time to time, and this may mean that our contractors see your personal information. For instance, sometimes we may engage IT contractors to maintain our databases. All our contractors are subject to strict confidentiality obligations, which means that they are authorised only to use personal information in order to provide the services or to perform the functions required by us.

We will disclose personal information if we are under a legal requirement to do so (e.g., under a court order, or if required under legislation), or if an authorised request is made from a law enforcement agency.

Otherwise, we will only disclose personal information with the consent of the relevant individuals. For example, if you are a member, with your consent (and only with your consent):

* We may provide personal information to Anytime Fitness ‘s personal trainers to assist you to improve your fitness and well being, and so they can advise you which fitness programs are suitable for you. If personal trainers are contractors (rather employees), their contracts with us require them to keep your personal information confidential. Of course, all our employees are required to keep your personal information confidential also; and
* We may disclose personal information to our business partners so that they can contact you directly with special offers, discounts or other membership benefits.


Anytime Fitness會以幾種不同的方式透露您的個人資訊。

和大多數企業一樣,有時我們會外包或“外包”特定的支援服務,這可能意味著我們的承包商看到了您的個人資訊。例如,有時我們可能聘請IT承包商來維護我們的資料庫。我們所有的承包商都有嚴格的保密義務,這意味著他們只被授權使用個人資訊,以便提供服務或履行我們要求的功能。

如果我們在法律上要求這樣做,我們將會披露個人資訊(例如,根據法院的命令,或者根據法律要求),或者如果一個授權的請求是由一個執法機構提出的

否則,我們只會在有關人士的同意下披露個人資料。例如,如果你是一名會員,征得您的同意(只有在你同意的情況下):

* 我們可能會把您的個人資訊提供給您的教練,他們可以建議您哪些健身計畫適合您,以幫助您改善健康,因此。如果私人教練是合同工(而不是雇員),我們與他們簽訂合同,要求他們將您的個人資訊保密。當然,我們所有的員工都會對您的個人資訊進行保密

* 我們可以向我們的業務夥伴披露個人資訊,以便他們可以直接與您聯繫,提供特別優惠、折扣或其他會員優惠。

Website/online privacy

網站/線上隱私

As we also collect personal information through www.anytimefitness.hk (our website), this Privacy Policy also outlines our approach to online privacy issues. In that context, it is to be read as forming part of the terms of use for our website.

Generally, Anytime Fitness will handle personal information collected online consistently with the way that it handles personal information collected offline. Other matters specific to our handling of personal information online are set out below.

**a) Cookies**
When you visit our website, we will not collect any personal information unless you chose to provide it to us (e.g., by sending us e-mails through our website). However, we may collect certain data that does not identify you (sometimes called “web log information”) when you visit certain pages, such as the type of browser and operating system you have. We may also use “cookies,” which are small files that are stored on your computer and that manage the security and navigation process of the site. You can choose to block these cookies but some portions of the site may not function correctly if you do. This type of data is collected for statistical purposes only, and while cookies will identify your computer, they are unlikely to identify you personally.

**b) E-mail/SMS marketing**
We will not e-mail or SMS you marketing material unless you have consented to this. Further, you can unsubscribe from our e-newsletter or other bulletins by using the “unsubscribe” facility contained in each electronic publication we send.

**c) Site security policy**
Our website uses up-to-date technology to maximize the security of your personal information.


當我們通過 www.anytimefitness.hk(我們的網站)收集個人資訊時,該隱私政策也概述了我們處理線上隱私問題的方法。在這種情況下,它將被視為我們網站使用條款的組成部分。

一般情況下, Anytime Fitness都能處理網上收集到的個人資訊,同線下收集個人資訊的方式相同。其他有關我們在網上處理個人資料的事宜,載列如下。

** a) 信息包**
當您訪問我們的網站時,我們不會收集任何個人資訊,除非您選擇提供給我們(例如,通過我們的網站發送電子郵件)。但是,當您訪問某些頁面時(有時稱為“web日誌資訊”),我們可能會收集一些不標識您(有時稱為“web日誌資訊”)的資料,比如您所擁有的流覽器和作業系統的類型。我們也可以使用“cookies資訊包”,它是存儲在您的電腦上的小檔,用來管理網站的安全和導航過程。您可以選擇阻塞這些cookie資訊包,但是如果您這樣做,網站的某些部分可能無法正常工作。這種類型的資料僅用於統計目的,而cookie可識別您的電腦,但它們不太可能識別您的個人身份。

** b) 電子郵件/短信行銷**
除非您同意,否則我們不會給您發電子郵件或短信。此外,您可以使用我們發送的每一份電子刊物的“取消訂閱”設施,取消訂閱我們的電子通訊或其他公告。

** c) 網站安全政策**
我們的網站使用最新的技術來盡最大努力維護您個人資訊的安全性。

What to do if you don't want our mail-outs?

如果你不想要我們的郵寄,該怎麼辦?

In each e-mail or each piece of marketing material that you receive from us, we will endeavor to attach simple instructions on how you can immediately unsubscribe from our mailing list. In any event, you can opt out from receiving promotional material by e-mailing the relevant Privacy Officer and asking to be removed from the mailing list. Alternatively, you can fax or mail a request asking for deletion. Our contact details are set out below. There is no fee due to us for any such deletion.


在您收到的每一封電子郵件或每一份行銷材料中,我們將盡力附上簡單的說明,說明您如何立即從我們的郵寄清單中取消訂閱。任何情況下,你都可以選擇通過電子郵件的方式接收促銷資訊,並要求其從郵寄清單中刪除

Security

安全

We use all reasonable endeavours to secure any Personal or Sensitive Information that we hold about you and to keep this information accurate and up-to-date. Your Personal and Sensitive Information is stored behind industry standard firewalls and where applicable, protected by user names and passwords. Where appropriate, your Personal and Sensitive Information is kept within a locked storage room.


我們使用一切合理的努力來確保您的任何個人或敏感的資訊安全,並保持這些資訊的準確更新。在適用的情況下,您的個人和敏感資訊由用戶名和密碼保護,存儲在行業標準防火牆後。在適當的時候,您的個人和敏感資訊被保存在一個密閉的儲藏室裡。

Changes to our Privacy Statement

更改我們的隱私權聲明

From time to time we may decide to amend or update this Statement. When this occurs, we will post any changes on the website. We encourage you to periodically review this Statement so that you remain informed as to how we are protecting your Personal and Sensitive Information.


有時我們可能決定修改或更新聲明。當出現這種情況時,我們將在網站上發佈所有更改。我們鼓勵您定期回顧這一聲明,以便您繼續瞭解我們是如何保護您的個人和敏感資訊的。

Access and correction of your personal information

查閱及更正您的個人資料

You can ask to obtain access to your personal information that we and/or our contractors hold, although under some circumstances permitted by law, we may not provide such information to you. Also, we may not be able to require our contractors to provide personal information to you.

We may ask you to put your request in writing. It is important to us that the personal information we hold about you is accurate, complete and up to date.


您可以要求獲得我們和/或我們的承包商持有的個人資訊,儘管在法律允許的情況下,我們可能不會提供這些資訊給您。此外,我們可能無法要求我們的承包商向您提供個人資訊。

我們可能會要求您以書面形式提出您的要求。重要的是我們所掌握的個人資訊是準確、完整、最新的。

Contact details

詳細聯繫方式

You can provide a written request or complaint at one of our clubs.

If we decide not to correct or provide you with access to your personal information, we will give you our reasons for our decision.


您可以在我們的一個俱樂部提供書面的請求或投訴。

如果我們決定不糾正或提供您的個人資訊,我們將告知您其中的理由。

Complaints

投訴

If you have a complaint about the way we have dealt with your personal information, please contact us at the above telephone numbers.

We will make all reasonable attempts to respond to your complaints or requests.


如果您對我們處理您的個人資訊的方式有意見,請在通過俱樂部聯繫我們。

我們會盡一切合理的努力來回應您的投訴或要求。